Responsible Gaming at ct88 — Play Safe, Stay in Control
ct88 believes that gaming should always be an enjoyable, voluntary activity — never a source of stress or financial hardship. Our responsible gaming programme gives every player in Bangladesh the tools, information and support needed to stay in full control of their experience.
Gaming Is Entertainment — Nothing More
At ct88, responsible gaming is not a checkbox — it is a core part of how the platform is designed and operated. We serve players across Bangladesh, from Dhaka to Chittagong, Sylhet to Cox's Bazar, and we recognise that easy access to online gaming carries a genuine duty of care.
The ct88 platform is strictly for adults aged 21 years and above. Every new account is subject to age verification during the KYC process, and any account found to belong to a minor is closed immediately, with balances forfeited in accordance with our Terms & Conditions.
Responsible gaming at ct88 means giving you full visibility over your spending, your time, and your choices. Our built-in tools let you set personal boundaries before they become necessary — not after. We strongly encourage every player to use these features as a routine part of their ct88 experience.
If at any point gaming stops feeling fun and starts feeling compulsive, stressful or financially damaging, ct88 urges you to use our self-exclusion tool immediately and reach out to our 24/7 support team. Help is always available in English, any time of day, Bangladesh Standard Time (UTC+6).
Built-In Controls for Every Player
ct88 provides a comprehensive set of responsible gaming tools that are always available from your account settings. These controls are free to use and take effect immediately.
Deposit Limits
Set a daily, weekly or monthly cap on the amount you can deposit into your ct88 account. Once your chosen limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when lowered and require a 7-day cooling-off period when raised, to prevent impulsive increases.
Loss Limits
Define the maximum net loss you are comfortable with over a set period. When your cumulative losses reach the limit, your account is automatically restricted from further wagering until the period resets. This tool is especially useful for players who want a hard financial boundary without full account closure.
Session Time Limits
Set a maximum session length so that the ct88 platform automatically prompts you to stop after a chosen duration — whether that is 30 minutes, 1 hour or 2 hours. A warning appears 5 minutes before your limit is reached, giving you the choice to log out or continue with full awareness.
Cooling-Off Period
Take a short break from ct88 without permanently closing your account. Cooling-off periods range from 24 hours to 6 weeks. During this time, you cannot log in, deposit or place bets. Your account and balance are held securely and remain accessible once the period expires.
Self-Exclusion
If you feel that gambling has become a problem, you can request a self-exclusion of 6 months, 1 year, 3 years or indefinitely. Self-exclusion is immediate and irreversible for its full duration. During self-exclusion, ct88 will also suppress all promotional communications to your registered contact details.
Reality Check & Activity Reports
ct88 provides on-demand account statements showing your full deposit, withdrawal, wagering and net result history for any period. Reality check notifications can also be enabled to remind you of your current session duration and net financial position at regular intervals during play.
Is Gambling Becoming a Problem?
Problem gambling can develop gradually and is not always obvious to the person experiencing it. ct88 encourages all players to regularly reflect on their gaming behaviour. The checklist on the right identifies common warning signs that gambling may be moving beyond healthy entertainment.
If you answer "yes" to two or more of these statements, we strongly recommend using the ct88 cooling-off or self-exclusion tool immediately and speaking with a trusted person or professional support service.
Remember: seeking help is a sign of strength, not weakness. ct88's support team is available 24/7 in English and will treat all responsible gaming conversations with complete confidentiality.
Warning Signs Checklist
How to Activate Your Responsible Gaming Controls
All ct88 responsible gaming tools are available directly from your account dashboard. Follow these steps to set your limits or request a self-exclusion at any time.
Log in to your ct88 account
Visit ct88.im and sign in using your registered username and password. Ensure you are on the correct, official domain before entering your credentials.
Open Account Settings
Navigate to the Account Settings section from the top-right profile menu. This section contains all responsible gaming controls alongside your personal and payment settings.
Select Responsible Gaming
Click the "Responsible Gaming" tab within Account Settings. Here you will find deposit limits, loss limits, session time limits, cooling-off periods, reality check settings and the self-exclusion option.
Set Your Chosen Limit or Request Exclusion
Select the tool you wish to activate, enter your preferred values or duration, and confirm. Deposit and loss limits that reduce your current limit take effect immediately. Requests to raise a limit are subject to a 7-day review period.
Confirmation & Ongoing Review
You will receive a confirmation notification via your registered email or WhatsApp number. We recommend reviewing your limits at least once a month to ensure they still reflect your personal situation and financial circumstances.
Keeping Minors Safe
ct88 takes the protection of minors extremely seriously. The platform uses multiple layers of verification and monitoring to prevent access by anyone under the age of 21.
Mandatory KYC Verification
Every new ct88 account must complete identity and age verification using a valid national ID or passport before withdrawals are permitted.
Parental Control Guidance
Parents and guardians should use device-level parental control software to restrict access to gambling websites on shared devices used by children.
Immediate Account Closure
Any account found to belong to a player under 21 is closed immediately. Associated funds are forfeited and the matter is escalated in line with our Terms & Conditions.
Report Underage Access
If you believe a minor has accessed ct88, contact our support team immediately via live chat or WhatsApp. Reports are treated with urgency and full confidentiality.
Support Is Always Available
Whether you need to activate a tool, speak to someone about a concern, or request immediate self-exclusion, ct88's support team and external resources are here for you around the clock.
ct88 Live Chat
Available 24 hours a day, 7 days a week. Start a live chat session directly from the ct88 platform. Our English-language agents can activate any responsible gaming tool on your behalf immediately.
Available 24/7 — BST (UTC+6)WhatsApp Support
Send a WhatsApp message to our dedicated responsible gaming support line at any time. Reference "responsible gaming" or "self-exclusion" in your message for priority routing to a specialist agent.
+880 1700 000000Email Support
For non-urgent responsible gaming requests, data access queries or formal account closure requests, email our support team. All responsible gaming emails receive a response within 24 hours.
[email protected]Play Responsibly — Enjoy ct88 at Its Best
Set your limits, stay informed, and enjoy everything ct88 has to offer — cricket betting, slots, live casino and more — safely and on your own terms.